Cath Kidston - Delivery

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EU Delivery Charge

Standard Delivery

Delivery costs are as follows:

0-60 - 8EUR

60.01-99.99 - 15EUR

100-300 - 25EUR

300.01 and above - 30EUR

Providing your items are in stock we will aim to deliver your order within 7-10 working days, please note during our sale and peak periods you should allow up to 14 days.

Saturdays, Sundays and all Bank Holidays are classed as non working days. 

We will deliver your order via Air Mail or UPS.

Where possible we will endeavour to send all of your order together, however any items that are out of stock will be sent as soon as possible, please note you will only be charged one delivery charge per order.

If any order is out of stock we will notify you and advise of the anticipated delivery date. All delivery dates are estimates and we cannot guarantee specific deadlines.

While we will use our best efforts to meet all orders we cannot guarantee the availability of any particular products displayed on this website. We reserve the rights to discontinue the offer of any product listed on the website at any time without notice.

 

 

Tracking your Parcel

If you have an email address registered with us you will receive an email to confirm that your items have been despatched.

Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

If you are concerned you have not received your parcel please contact us via email at

orderenquiries@cathkidston.eu

 

or call our Customer Services team.

 

If you are calling from France dial 0044 (0)800 913 280      

 

If you are calling from Germany dial 0044 (0)800 182 0172

   

If you are calling from Spain dial 0044 900 933 416      

If you are calling from Italy dial 0044 800 789 613      

or 0044 (0)1480 226 199 (overseas) who will gladly handle your order request.

Lines are open:
Monday to Friday: 9am - 8pm (GMT)
Weekends & Bank Holidays: 10am - 4pm (GMT)

 

Email:

orderenquiries@cathkidston.eu

 

 

No-One at Home

If there is no one in to receive your delivery, the delivery driver will leave a call card, this gives you the option to arrange a re-delivery at your convenience (details will be provided on the card).